Shipping of your package

Your order is usually shipped within two days of receiving your payment. They are shipped according to your choice and the amount of the order.

Shipping costs include fixed packing costs as well as variable shipping costs depending on package weight and shipping time.

The shipping costs are offered in relay package for any order over € 74. Otherwise shipping solutions by Colissimo and Chronopost are proposed.

It is recommended that you group your orders, because two orders placed separately can not be sent in one shipment and the port will be invoiced for each one.

Conditions of return

The purchaser of DERPHA Laboratories products has a period of 14 days from the delivery of his order to return a product (s) to Laboratoires DERPHA for refund without penalty except for the return costs.

If this period normally expires on a Saturday, a Sunday or a holiday or holiday, it is extended until the next working day (Article L 121-20 Code of Consumption).

The seller will not take back any product returned incomplete, damaged, damaged or opened.